Privacy, Accessibility & Disclaimer Policy

Effective Date: October 30, 2025

1. Introduction

INTEGRATED Maintenance Solutions (“IMS”), a D.B.A. of First Capital Facility Services, LLC, values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data obtained through our website, chooseims.com.

We are equally committed to ensuring that our website is accessible and user-friendly for all visitors, including individuals with disabilities.

2. Privacy Policy

We collect personal information only when it is voluntarily provided—such as your name, company, email address, or phone number. This information helps us communicate with you, provide services, and enhance your experience with INTEGRATED Maintenance Solutions.

We may automatically collect non-personal information such as your browser type, operating system, date and time of visit, referring website, and pages viewed. This data helps us analyze site usage and improve our website’s performance and functionality.

Some areas of our website use cookies or similar technologies to improve user experience. You can adjust your browser settings to disable cookies, though some features may not function as intended.

We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. Access to personal data is limited to employees who require it to perform their job duties.

You may request to update or remove your personal information—or opt out of communications—by contacting chelsea@chooseintegrated.com.

This Privacy Policy may be updated periodically without prior notice. The most current version will always be available on this page.

3. Accessibility Statement

INTEGRATED Maintenance Solutions is committed to providing a website experience that is accessible to everyone. Accessibility is a key part of our mission to deliver dependable, transparent, and customer-focused service.

We strive to meet the standards of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for making web content accessible to users of all abilities.

Our ongoing efforts include:

• Performing accessibility reviews using automated tools and manual testing.

• Implementing clear navigation, descriptive alternative text for images, and keyboard-friendly layouts.

• Providing alternate formats for downloadable materials or documents when requested.

While we aim to meet or exceed accessibility standards, some third-party content or integrations—such as embedded videos, forms, or scheduling tools—may not yet be fully accessible. We are actively reviewing these areas and working toward improvement.

If you experience any difficulty using our website or need assistance accessing information, please contact us:
Email: chelsea@chooseintegrated.com
Phone: 407.872.1102

We value your feedback and will respond to all accessibility inquiries as quickly as possible.

4. Disclaimers

All information provided on the INTEGRATED Maintenance Solutions website is for general informational purposes only and does not constitute a legal contract or professional agreement between First Capital Facility Services, LLC and any person or entity unless otherwise specified. Information is subject to change without prior notice.

Although we make every effort to present accurate and current information, INTEGRATED Maintenance Solutions makes no warranties or guarantees of any kind, express or implied, regarding the accuracy, reliability, or completeness of the information provided on this website.

The website may include materials created by internal and external contributors, including third-party resources or references. INTEGRATED Maintenance Solutions does not control or guarantee external content and does not necessarily endorse any opinions, products, or services mentioned.

In no event shall INTEGRATED Maintenance Solutions or First Capital Facility Services, LLC be liable for any loss or damage, direct or indirect, resulting from reliance on information presented on our website or any linked resources.

5. Link Disclaimer

Links to external websites are provided for convenience and informational purposes only and do not constitute an endorsement by INTEGRATED Maintenance Solutions. We are not responsible for the content, accuracy, or accessibility of external websites and make no guarantees about the information found there.

The inclusion of a link does not imply partnership, sponsorship, or endorsement. Visitors are encouraged to review the privacy and accessibility policies of external sites before engaging with them.

If you encounter a broken or inappropriate link, please notify us at chelsea@chooseintegrated.com so we can review and address it promptly.

6. Effective Date & Updates

This combined Privacy, Accessibility, and Disclaimer Policy is effective as of October 30, 2025.
INTEGRATED Maintenance Solutions reserves the right to modify or update this policy at any time without prior notice. Updates will be reflected in the “Effective Date” listed above.

7. Contact Information

If you have any questions about this policy, our data practices, or accessibility efforts, please contact us:

Email: chelsea@chooseintegrated.com
Phone: 407.872.1102
Mailing Address:
INTEGRATED Maintenance Solutions
A D.B.A. of First Capital Facility Services, LLC
945 Sunshine Lane
Altamonte Springs, FL 32714